Frequently Asked Questions
Everything you need to know about your Disturbia order and our alternative fashion collections.
How long does shipping take for international orders?
International shipping typically takes 7-14 business days. Please note that customs processing in your country may occasionally extend this timeframe.
What is your return policy for clothing items?
We offer a 28-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags still attached to be eligible for a refund.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your products ethically manufactured?
Yes, we are committed to ethical production. We work closely with our supply chain partners to ensure fair wages, safe working conditions, and high environmental standards.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Clearpay in supported regions.
Can I cancel or amend my order after it has been placed?
Because our warehouse processes orders rapidly, we are usually unable to make changes or cancellations once an order is confirmed. Please double-check your details before finalizing your purchase.