Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 28-day return period for all items in their original, unworn condition. Please note that certain items like pierced jewelry and face masks are non-returnable for hygiene reasons.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the items in their original packaging with all tags attached, ensuring the return form is included inside the parcel.
- 3.Ship the Parcel
Generate your prepaid shipping label through the portal or choose your preferred courier to send the package to our warehouse address.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 7-10 business days.